Plumbing solutions that keep your properties running smoothly.
Blocked Drain Specialists. Pipe Relining Experts.
Hunter Eco Plumbing specialises in strata & property management plumbing services, to deliver prompt, reliable and professional plumbing services for all types of properties.
Responsive and easy to deal with
Scheduled maintenance programs
Emergency response
Detailed reporting and compliance
Trusted by strata & property managers
OUR SERVICES
Everything your clients need
from one trusted team
Why strata & property managers
choose Hunter Eco Plumbing.
Specialised advanced equipment
Advanced robotic technology and permanent drain solutions – stop reoccuring issuesHonest advice you can trust
We explain the issue clearly and recommend the right solution. No upselling, no surprises.Do-it-once, do-it-right workmanship
We fix the cause, not just the symptom, so the problem doesn’t come back.We work around your tenants
We understand that managing information between the landlord, tenant and property manager takes time and thorough detail- Detailed reporting
Upfront pricing and clear communication from start to finish. We properly diagnose the problem
Reliable service you can count on. We find the real issue and fix it properly the first time.
Need a plumber now?
We’re ready to help 24/7 across the Hunter
Yes. Hunter Eco Plumbing works with strata managers, property managers, landlords and real estate agencies across Newcastle, Lake Macquarie, Maitland, Cessnock and surrounding areas.
We understand that managing plumbing for tenanted and strata properties requires more than simply completing the repair. Clear communication, access coordination, accurate reporting, approval processes and timely invoicing are all important parts of providing a reliable plumbing service.
Yes, absolutely. Work orders can be sent directly to our office with the property details, tenant or site contact information, description of the plumbing issue and any relevant spending or approval limits.
Our team can then arrange the job in accordance with the instructions provided. If further work is identified outside the approved scope, we can report back and obtain authorisation before proceeding where appropriate.
Yes. Where authorised, our team can contact the tenant or nominated site contact directly to arrange a suitable appointment.
This reduces the amount of back-and-forth required from the property manager while keeping the job moving. We recommend including the tenant’s preferred contact details and any specific access instructions on the work order so our team has the information required to organise attendance.
If our plumber identifies additional work outside the original scope, we can document the issue and report it back to the authorised contact.
Depending on the urgency of the problem and the approval arrangements in place, we may provide recommendations or a quote before completing additional work. This helps property and strata managers maintain control over expenditure while ensuring important plumbing issues are properly identified.
Yes. Clear job reporting is particularly important for managed properties, where the person authorising the work may not be present on site.
Where applicable, our job reports can document what our plumber found, the work completed and any further recommendations. Photos can also be provided where useful to show the condition of the plumbing, damage identified or work undertaken.
Yes. If the required work is outside an approved maintenance limit or requires a larger repair, we can provide a quote for consideration before proceeding.
Some plumbing problems may require investigation or diagnostic work before an accurate repair quote can be prepared. In these situations, we can attend, determine the cause of the problem and then provide recommendations based on what has actually been identified.
Yes. If your agency or management arrangement has an authorised expenditure limit, include this information when sending through the work order.
Our team can use this as a guide when attending the property. If the required work is expected to exceed the authorised amount and the situation is not an emergency requiring immediate action, we can contact the nominated person for approval before proceeding further.
Yes. Hunter Eco Plumbing provides 24/7 emergency plumbing for urgent problems such as burst pipes, significant water leaks, sewage overflows and serious drainage issues.
For managed properties, it is helpful to establish who can authorise emergency work and any applicable expenditure limits in advance. This can make the process much smoother when an urgent problem occurs outside normal office hours.
Yes — and this is particularly important where the same property has generated multiple maintenance requests for the same issue.
Rather than repeatedly treating the symptom, we can investigate the underlying cause. For example, recurring blocked drains may warrant CCTV inspection to identify tree roots, damaged pipework or another defect that needs a more permanent repair.
Yes. Where billing arrangements have been established, invoices can be issued using the property, work order and billing information supplied by the managing agent or strata manager.
Providing the correct purchase order or work order number, property details and billing instructions when the job is booked helps ensure invoices can be processed efficiently and allocated to the correct property.
Yes. We can assist with both reactive plumbing repairs and planned maintenance for managed properties.
Depending on the property, this may include general plumbing maintenance, drainage, hot water systems, backflow prevention and testing, and other recurring plumbing requirements. Proactive maintenance can also help identify developing issues before they result in emergency repairs or disruption for tenants.
Using a regular plumbing company means the plumber can build a history of the property’s plumbing system, previous repairs and recurring issues. This can be particularly useful for properties with ageing infrastructure or ongoing drainage problems.
It can also simplify work orders, tenant coordination, reporting and invoicing for the property manager. Most importantly, previous job history can help identify patterns rather than treating every maintenance request as an unrelated problem.
What our clients say
“Came out within the hour late at night and fixed our blocked drain. Friendly, professional and fairly priced.”
– Sarah T.
Newcastle
“No hot water on a Sunday morning, they had it sorted fast. Great advice and honest pricing.”
– Mark R.
Lake Macquarie
“Great communication, explained everything clearly and fixed the leak properly. Highly recommend.”
– Emma L.
Maitland
SEE HOW OUR SPECIALTY SERVICE PIPE RELINING WORKS TODAY
A plumbing parter
you can rely on.
Call Hunter Eco Plumbing for urgent drainage and plumbing support, or speak with us about maintenance, pipe relining and preventative drainage solutions.